- Effective from date of purchase
- If any handset is being carried in mentioning date of purchase beyond 12 months, no warranty support will be provided & will be treated as out of warranty handset.
Service policy for accessory replacement
- Handset: 1 Year
- Charger: 6 months (All Models)
- Battery:6 months (All Models)
- Earphone:6 months (All Models)
If a customer comes into a service center with an accessory whose warranty is over & if he is ready to purchase accessory, he will get normal warranty as he got when he purchased the handset. If that accessory becomes faulty within the given warrantyperiod, he will get free replacement.
- Warranty materials should be covered under the guidelines mentioned
- Warranty of Accessory will be for the same Model
GEE PEE Care Premium Service - Warranty Terms
This Limited Warranty does not apply if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. Accordingly, GEE PEE does not accept responsibility for any delays in all the aforesaid cases.
GEE PEE will not accept responsibility under this warranty for the operation, availability, coverage, services or range of the cellular or other network or system. Accordingly, GEE PEE does not accept responsibility for any delays in warranty repairs or for the inability of GEE PEE to complete warranty repairs that are caused by the operator’s delay or failure to unlock any SIM-lock or other lock.
Out of Warranty Service Policy
If a ASC repairs a handset on out of warranty chargeable basis, the customer will get one month warranty on both part(s) replaced (if done) & service charge. If that customer comes within one month for the same problem, he will get FOC repair. If the customer comes with other problem within one month where part is required to change, he will be charged only cost of that part required to change.